The Humanistic Supervisor

A humanistic approach to supervision can significantly enhance employee dignity and contribute to sustainable tourism practices. This study identifies key managerial implications of the 'humanistic supervisor,' who is characterized by sociability, community awareness, and a focus on holistic well-being. The research highlights best practices for such supervisors within the tourism industry, particularly in UNESCO World Heritage Sites like Florence, Italy. Through observational field trips in Singapore and Florence, the study collected data including images, conversations, and interviews to explore practical challenges faced by humanistic supervisors. This approach offers valuable insights into fostering a more sustainable and people-centered future in tourism.

Santonino III, M. D. (2020). The Humanistic Supervisor. Humanistic Tourism, 166–190. https://doi.org/10.4324/9781003108993-10